General/Business Questions

1. What is a REIT?

A real estate investment trust, or REIT, is a company that owns (and in some cases operates) income producing real estate such as offices properties. In order to qualify to be a REIT under the United States Internal Revenue Code, a company generally must distribute annually at least 90% of its taxable income to its shareholders. REITs generally pay little or no corporate income taxes because they are able to deduct dividends they pay from their taxable earnings.

REITs are total return investments and they typically provide attractive dividends plus the potential for moderate, long term capital appreciation.

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2. What is funds from operations (FFO) and normalized FFO?

FFO is a non-GAAP measure of a REIT's operating cash flow. It differs from GAAP net income largely due to the exclusion of non-cash items, such as depreciation and amortization. Many securities analysts judge a REIT's performance based largely upon FFO per share results. SVC’s normalized FFO also excludes the impact of acquisition related costs, estimated business management incentive fees and gains/losses on the early extinguishment of debt.

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3. What is Hotel RevPAR?

RevPar or Revenue per Available Room is the total hotel guest room revenue divided by the total number of available hotel rooms.

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4. What are your debt ratings?

Information on SVC’s credit and debt ratings can be found at https://www.svcreit.com/investors/stock-information/credit-debt-ratings/default.aspx

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5. When does your fiscal year end?

Our fiscal year ends on December 31.

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6. Who is The RMR Group? What is its relationship with SVC?

SVC is managed by The RMR Group (Nasdaq: RMR), a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by over 1,000 real estate professionals in more than 35 offices nationwide who manage nearly $41 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. We believe that being managed by RMR is a competitive advantage for SVC because of RMR’s depth of management and experience in the real estate industry. We also believe RMR provides management services to us at costs that are lower than we would have to pay for similar quality services if we were self-managed.


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Stock & Dividend Questions

1. When did you go public and at what price?

SVC was spun-off from HRPT Properties Trust and its shares commenced trading on August 22, 1995.

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2. What is the ticker symbol and under which exchange do the common shares trade?

Our common shares are traded on the Nasdaq exchange under the trading symbol SVC.

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3. What is your common stock CUSIP number?

SVC’s common stock CUSIP number is 81761L102.

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4. Who is your stock transfer agent?

EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120
Phone: 855-235-0841
www.shareowneronline.com

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5. How can I purchase your stock?

SVC shares must be purchased through a registered broker.

Initial SVC share purchases must be made through a registered broker. By enrolling in the Dividend Reinvestment Program (DRIP) you have the option to make subsequent purchases directly from the company.

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6. How do I transfer stock, change the address on my shareholder account, or replace a lost stock certificate?

If you hold your shares in your own name through SVC’s transfer agent, EQ Shareowner Services, you will need to contact them directly otherwise, please contact your financial advisor or broker.

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7. Does SVC pay a dividend on its stock? At what rate and when is it paid?

SVC currently pays a dividend on its Common Stock at a quarterly rate of $0.01 per share, or $0.04 per share per year. The timing and amount of future dividends is subject to Board approval, but we anticipate that we will continue to pay a dividend on a quarterly basis. To view SVC’s historical dividends, visit SVC’s Distributions page.


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8. How do I receive the dividend payout? Will I receive a check to my home or business address?

If you hold your shares in your own name through SVC’s transfer agent, EQ Shareowner Services, you will receive a check for the dividend at the address they have on record, unless you participate in SVC’s Dividend Reinvestment Plan. If you hold your shares in a registered brokerage account, you will receive a cash dividend via direct deposit from EQ Shareowner Services.

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9. Can the dividend be used to buy more stock? If so, can this purchase happen automatically?

Yes. If you hold your shares in your own name through SVC’s transfer agent, EQ Shareowner Services, you may elect to reinvest future dividends through the Dividend Reinvestment Plan (DRIP). To find out more or to enroll, please see Dividend Reinvestment Plan.

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10. Will I be taxed on your dividend?

Dividends are typically considered taxable income which is reported annually to the IRS on Form 1099-DIV. Forms 1099-DIV will be mailed to shareholders following the end of the calendar year. Please contact your financial adviser or tax accountant with tax related questions.

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11. When did SVC change its name?

Following its acquisition of a portfolio of a net lease portfolio from Spirit MTA REIT in September 2019, Hospitality Properties Trust changed its name to Service Properties Trust.

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Other Questions

1. Where is SVC’s corporate headquarters?

Services Properties Trust
Two Newton Place
255 Washington St., Suite 300
Newton, MA 02458-1634

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2. Who are your independent accountants/auditors?

Deloitte & Touche LLP
200 Berkeley Street
Boston, Massachusetts 02116
Phone: 617-437-2000

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3. Who is your corporate counsel?

Sullivan & Worcester LLP
One Post Office Square
Boston, MA 02109
Phone: 617-338-2800

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4. How do I get in touch with the Investor Relations Department?

SVC’s Investor Relations group can be reached via email at ir@svcreit.com and by phone at 617-796-8232.

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5. How can I get a copy of my 1099-DIV form?

SVC’s transfer agent, EQ Shareowner Services, distributes 1099-DIV forms to SVC shareholders.

They can be reached at:
EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
Phone: 855-235-0841
www.shareowneronline.com

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6. How can I obtain copies of SVC’s financial information?

You may find various reports and filings in the News Releases, SEC Filings or Financial Reports sections of the website.

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7. How can I be notified of new developments at SVC?

Investors can register for SVC’s email alerts by visiting Email Alerts.

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8. How can I obtain the most recent research reports on the Company?

Please contact your stockbroker or your financial institution that provides brokerage services to obtain research reports.

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9. When is SVC’s annual meeting of stockholders?

Please visit our Annual Reports section of the website.

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Cautionary Language

The information appearing on SVC’s website includes statements which constitute forward looking statements. These forward looking statements are based upon SVC’s present intents, beliefs or expectations, but forward looking statements are not guaranteed to occur and may not occur. SVC’s actual results may differ materially from those contained in SVC’s forward looking statements. The information contained in SVC’s filings with the Securities and Exchange Commission, including under “Risk Factors" and “Warnings Concerning Forward Looking Statements” in SVC’s periodic reports and other filings, identifies important factors that could cause SVC’s actual results to differ materially from those stated in SVC’s forward looking statements. SVC’s filings with the SEC are available on the SEC’s website at www.sec.gov and are also accessible on SVC’s website at the following link: SEC Filings. You should not place undue reliance upon forward looking statements.

The documents provided in this archived section are provided for historical purposes only. The information contained in each document is accurate only as of the date each document was originally issued or such earlier date stated in those documents. Except as required by law, Service Properties Trust does not undertake any obligation to update any information contained in these documents. For current information about the company, please refer to our most recent public SEC Filings.

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